Office Team
Why Us

Transforming CX one interaction at a time

We're a next-gen contact center committed to delivering personalized CX to our global clients with our diverse workforce, and tech innovations at scale.

About Us

Overview

Oraltask is an AI-driven Contact Center service provider that offers a comprehensive suite of solutions designed to enhance the customer experience for businesses worldwide.

Overview
Mission

Mission

To be at the forefront of tech innovation, driving unparalleled customer satisfaction worldwide.

Vision

To revolutionize global customer experiences through innovative AI-powered solutions.

Success Stories

Safeguarding Growth Amidst RBI Challenges

Problem Statement:

Facing the adverse impact of the new RBI guidelines in 2022, our client was at risk of losing a substantial portion of their customer base.

Impact:

35% reduction in fraud cases and significant increase in customer base.

Story of Resilience & Excellence

2022

Scaling New Heights

  • Employee count surged to 3200, reflecting rapid expansion.
  • Expanded to 11 Delivery Centers, including 2 international centers.
  • Diversified service offerings across 28 LOBs, catering to 25 clients.

2023

Global Presence and Expertise

  • Continued growth with 4567 employees.
  • Expanded to 13 Delivery Centers and 3 international locations.
  • Enhanced service portfolio to 36 LOBs, serving 32 global clients.

2024

Thriving for Excellence

  • Employee count reached 5200, solidifying our position as a leading employer.
  • Expanded to over 16 Delivery Centers, with a presence in 6 countries.
  • Serving 48 LOBs with a commitment to excellence, trusted by 40 global clients.

2025

Innovation and Growth

  • Employee count touched 6000.
  • Started 5 new initiatives on tech innovation.
  • Expanded to 20 countries worldwide.

2026

Sustainability Focus

  • Achieved carbon neutral operations.
  • Employee count reached 7000+.
  • Launched 10 CSR initiatives globally.

2027

Leadership in Industry

  • Recognized among Top 10 Global Outsourcing Firms.
  • Employee strength crossed 8000.
  • Serving 60+ global clients with excellence.

Partner with us.

A forefront provider of outsourced digital services and 360° Customer Experiences that are Real, Virtual & Scalable for the world's most innovative companies

Success Stories in a Go!